Formulating a clear problem statement in development processes helps keep focus on the problem you are trying to solve, as well as defining who the user is and why this is an important problem to solve.
Tips to include participants who are not able to:
Opportunity areas, challenges
Core abilities: Communicate
Step by step:
Present the input for conducting the method. The input would be either opportunity areas identified in earlier methods or challenges identified through desktop research or through user interviews
Present the template to the participants and ask them in pairs to agree to the elements outlined in the template before filling it out
If you are in a large workshop setting ask the pairs to take turn to present their problem statements and cluster if many are similar or overlapping
When doing this method you should consider:
In order to formulate a good problem statement it is optimal to have thoroughly explored the problem space beforehand. You need to have an understanding of your user or the challenge you are tackling. This you can acquire through desktop research, user interviews and through generative methods in the early stage of the design process.