The purpose of the camera journal is to get insights from the users while they are doing their activities without being biased based on your presence, and is a good way to gather data from an extended period of time.
It is a self-conducted notation technique where the participants keep a written and visual diary of their perceptions and activities related to an experience.
Tips to include participants who are not able to:
A problem to be explored
Data for explaining the problem
Simple - Moderate
2 days - 1 week
- Taking pictures
Step by step:
Give the user a notepad/book and a means of taking pictures if they do not have it themselves.
Ask the participant to note down thoughts they have when they experience the observed problem/problems they encounter.
Ask the participant to take pictures relevant to the problem as well
Leave the participant to their daily routines letting them do the documentation.
After a couple of days return and ask the participants to go through and explain their notes and show you their pictures.
Identify connections and patterns that might explain the issue.
When doing this method you should consider:
- Make sure to take your time to explain to the participant what you expect from them and to answer any questions they might have
- Make sure the participant is fully aware on how to use the equipment before leaving them for documenting
- Voice recorder